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FAQ

Have a question or comment about Rekucci Collection? We’re here to help!

Simply fill out the form to submit your inquiry and we will get back to you shortly.

Take a look at our frequently asked questions below as we may already have the answer to your question.

Do you offer free shipping?

Yes, free shipping is available on all orders of $75 or more before tax

What is Rekucci Collection’s return/exchange policy?

We hope your order is exactly what you were wishing for! But in case it is not the fit or style of your dreams, we gladly accept returns or exchanges. You have up to 45 days from the date of purchase to return or exchange your item(s) purchased from Rekucci Collection, free of charge. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Requests to exchange merchandise received as a gift must include the gift receipt or original invoice.

Please contact us directly at customerservice@rekucci.com for all exchanges and returns. 

Our shipping address for all returns is:

Rekucci Collection

Attn: Return Processing

761 Nepperhan ave
Yonkers ny 10703

Do you ship outside of the USA?

At this time, we only ship within the United States.

How do I know what size is right for me?

Please review our size chart here to determine which size will fit you best.

Is my credit card transaction secure?

Our website features state-of-the-art security systems to encrypt your payment details, making it virtually impossible for them to be read over the Internet.

How do I enter a promo code?

During the checkout process you will see a promo code field. Enter your promo code here and your savings will automatically be applied to your order total.

How do I stay up to date with the newest collections and promotions from Rekucci Collection?

Sign up for our bi-monthly e-newsletter to stay informed about Rekucci Collection sales, promotions and new arrivals.