Customer Care

Shop Classic & Affordable Women’s Workwear - Returns | Rekucci

What is Rekucci's return policy?

We hope your order is exactly what you were wishing for! But in case it is not the fit or style of your dreams, we gladly accept returns, of unworn, unwashed, undamaged or defective merchandise purchased with the original tags and tickets still attached, along with original packaging for a full refund. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Requests to return merchandise received as a gift must include the gift receipt or original invoice. Merchandise credit receipts are not considered original receipts. Purchases are refunded with the original form of payment. Purchases made with credit cards will be refunded to the original card. Once the return has been received, please allow 3-5 business days for processing and and due to varying bank policies, please allow 1-2 billing cycles for the credit to appear. Original shipping charges are non-refundable.

HOW DO I RETURN AN ITEM PURCHASED ONLINE?

You have 30 days to decide if an item is right for you. Rekucci will refund an item, provided that it has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached.

RETURN BY MAIL

To return your purchase to Rekucci, you have two simple methods to enter the return:

1.) Click on the "Return Order" link at the bottom of this current page. You will be prompted to enter your email address as well as the Rekucci order number of your original purchase. Follow the steps prompted.

2.) Log in to your personal Rekucci account at top of web page by clicking on the "Log In" button. You will then be prompted to enter and follow the same return process.

Please be advised, there is a $5.99 return shipping fee which will be automatically deducted from your refund.
Rekucci is not responsible for packages sent with a return label not provided by Rekucci. Rekucci does not accept C.O.D. deliveries.

All returns are to be shipped to the following address:

761 Nepperhan Avenue,

Yonkers NY 10703

USA

 

Please contact us directly at customerservice@rekucci.com, or 1-855-REKUCCI for any questions about returns.

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